| Frequently Asked Questions |
|
How do I change my company information?
Your company information is embedded into your program. In order to have this changed you will need to phone or email customer service with the changes. We will need the name of the company and the owners name along with any changes. We may require a phone call from the owner to verify the changes. After receiving your information we will make the changes in the program and send you an update to change the information. The embedding protects us from customers buying the program and giving to their friends.
-Return to top-
Can I have the changes emailed to me?
Yes. In fact we prefer to email the update to you. It saves both parties time. The file that is sent to you is executable, which will install the update. You will see the file as an attachment to your email. Most email programs will allow you to double-click on the attachment, which will begin the installation process. The update will locate your program and make the necessary changes. All you need to do is Click "OK" and/or "Next" when prompted.
-Return to top-
Is there a charge for changes?
IYes, there is a service fee of $24.95 for emailed updates and $34.95 for a mailed CD update.
-Return to top-
Can I sell the program to another company if I am changing owners?
Yes. There are fees involved with changing ownership of the company. These are considerably less in most cases than actually buying a new copy of the program. Please contact a customer representative for more information.
-Return to top-
|
